Today I’m going to show you how to create a loyalty reward program using chatbots.
Customer Service and support chatbots, and sales chatbots are the future. Their nature of automation makes things fast and easy for people who are constantly on the go.
If you’ve ever frequented a business, whether it be your local coffee shop or the auto repair center that you like the best, you know that it’s nice to receive benefits for customer loyalty.
In fact, 77% of customers want free products and 75% of customers expect discounts and offers.
And studies show that a 7% uptake in a customer loyalty program can boost lifetime profits per customer by as much as 85%!
Customers also like when things are easy and quick, and the fact of the matter is, old-school customer loyalty programs no longer fit modern lifestyles.
Punch-cards are easy to forget or lose, and there’s no way of proving how many punches were on it.
Saving receipts can be tough.
And these days, most people carry most of their world in their pocket on their mobile device.
That’s where chatbots come in.
Customer service chatbots, support chatbots, and sales chatbots are the future.
Their nature of automation makes things fast and easy for people who are constantly on the go.
Best of all, bots make customer loyalty programs more efficient than ever.
Say hello to better engagement, higher customer average order value, and decreased customer service costs.
And test the experience of a chatbot loyalty program yourself.